State Farm® Insurance Agent Don Gerharz
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sarah Shockey
September 17, 2024
"Kimberly helped us with everything from Home Owner's to Car Insurance and welcomed us to Janesville in the process. I couldn't recommend the whole organization's expertise more, and we appreciate working with State Farm every day!"
"Hi Sarah. Thank you for the kind words and 5-star review. Thank you for choosing State Farm and my agency for your home and auto insurance needs. I look forward to helping with your insurance needs for many years to come. Thanks, Don."
Thomas Dwyer
September 9, 2024
"We experienced tornado damage last June. We needed a new roof + interior work due to water damage. Don and staff recommended a great restoration co. and all went well. There were a few minor bumps with the adjuster; however, when asked, Don interceded and got them smoothed out. Overall, a great experience!"
"Hey Tom. Thanks for the 5 star review and kind words. So glad that the home claim went well and the repairs are done. We are always glad to help with claims to deliver our promise at claim time."
Elaine Garrett
July 16, 2024
"Very reasonable pricing, that covers mostly everything in my apartment. Thank you. They work diligently with you, so you're aware of everything that's covered in your home. Fast response!! Thanks very much, Don 🤗"
"Hi Elaine. Thank you for the 5 star review and kind words. We appreciate your business and glad that we are able to serve your needs. "
Mark Livingston
June 26, 2024
"They were quick and helpful to get my claim started and finished. Have had nothing but excellent service with Don and State Farm!!!!"
"Hey Mark. Thanks for the 5 star review and your kind words. We are so happy to hear that your auto claim went well. We appreciate your business and loyalty to my agency and State Farm."
Michelle Post
June 14, 2024
"My aunt and uncle had insuramce thru them they had canceled the insurance ciz it keeps going up every month .needless to say they took money out of my aunt and uncles account they are theifs and are liers they need to go back to school and learn there business more bettter"
"Hi Michelle. Sorry to hear that your aunt and uncle left State Farm. Unfortunately, with labor costs, repair expenses and ultimately over all claims expenses increasing, the industry is seeing premium costs rising. I hope they were able to find an insurance company that can help them with their needs."
Denise Mengler
April 29, 2024
"Judy was very helpful!!"
Wesley White
April 20, 2024
"I appreciate the “after hours” email response to a payment question."
"Hey Wesley. Thanks for the 5 star review. "
Steven Gransee
February 20, 2024
"Excellent service. There when you need them. Every time every where"
"Hey Steven. Thanks so much for the 5 Star review and kind words. We appreciate your business and loyalty to my agency and State Farm."
Donna Dodge
January 29, 2024
"Get and prompt service!"
"Hey Farley. Thanks so much for the kind words and 5 star review. My team and I love providing the Good Neighbor service to our clients. We appreciate your business."
Ann Thompson
October 13, 2023
"Always there when needed, great customer service."
"Thanks Ann for the 5 star review and kind comments."
Mike Townsend
October 11, 2023
"Friendly staff. Thanx!"
"Thank you so much Mike for the 5 star review and nice comment."
barb crichton
September 27, 2023
"Experience great help from this office!"
"Hi Barb. Thanks so much for the 5 star review and comment about our service. My team and I strive to provide the good neighbor service that you deserve. I appreciate your business. Thanks again. Don"
soyoun park
September 19, 2023
"Great place to talk to life event. They listen and help when needed. Especially "Aryel" super smart and kind"
"Hi Soyoun. Thanks for the 5 star review and the kind words about our service, especially Aryel's. Aryel is a great asset to our team."
Stacy Northrop
August 11, 2023
"Ariel was amazing!!! She explained everything perfectly and I appreciated her friendliness and how fast the worked on my problem!!!! Thanks Ariel!!!!!!"
"Hi Stacy. Thanks for the kind words about Aryel. She is a great asset to our team. I appreciate the 5 star review and your business."
mary washington
August 9, 2023
"Very nice and helpful. I usually speak with Aryel Hernandez, she's very knowledgeable and kind"
"Hi Mary. Thanks for the kind words about Aryel and the 5 star review. Aryel works hard at providing the Good Neighbor service that you deserve. Thanks for your business over the years."
Brittney Hissa
August 2, 2023
"I got a bit of a confusing letter in the mail about our home owners insurance. I was able to contact Ariel who is always helpful, polite, and efficient. We were able to get everything figured out very quick"
"Hi Brittney. Sorry about the confusing letter. I am glad that Aryel was able to resolve the issue quickly for you guys. I appreciate your business over the years for your home and auto insurance."
Laurie Sallee
July 24, 2023
"Always quick to respond; Don and his staff make things so easy!"
"Hi Laurie. Thanks for the 5 star review and kind words. We work hard to provide the best customer service experience that you deserve. Your continued business is greatly appreciated."
Bicyclist
July 11, 2023
"Don Gerharz and his staff have provided excellent service since we moved to Janesville 16 years ago."
"Thanks for the 5 star review and kind words. It is greatly appreciated. "
Katie Gunderson
June 20, 2023
"His staff is great to work with. Very responsive and pleasant."
"Hi Katie. Thanks for taking the time to rate my agency. Truly appreciate the 5 star review and comments."
Catherine
June 14, 2023
"Switched from Hartford. Lower prices, great prompt service, better payment plan."
"Hi Catherine. Welcome to the Don Gerharz State Farm agency and State Farm. Thanks so much for the 5 star review. We look forward to being your agency for years to come."
kari barker
June 9, 2023
"Helpful, attentive, and great customer service. Will go the extra mile. Highly recommend"
"Hi Kari. Thanks so much for the 5 star review and kind words. We work hard to provide the excellent service you deserve. I appreciate your business and look forward to many more years."
Jessica Balsamo
June 3, 2023
"We could not be happier with the service from this office!"
"Hi Jessica. Thanks so much for the kind words and 5 star review. It has been a pleasure being your and Dave's agent over the many years for your home, auto and life insurance. I truly appreciate your business. Thanks so much for your loyalty to my agency and State Farm."
Scott Jacobson
May 5, 2023
"Aryel is outstanding! Fast and efficient... Usually knows what I need before I even say it. Pleasure to work with."
"Hey Scott. Thanks for the kind words about Aryel and her service. I will pass them along. Also, thanks for the 5 star review. Your business is greatly appreciated."
Elly Fanning
May 4, 2023
"Aryel has always been a pleasure to work with! Quick response time, always answers every question with detail, and very friendly! I would recommend their services 100x over! :)"
"Hi Elly. Aryel is a great asset to our team and we appreciate you taking the time out of your day to provide the nice comments and the 5 star rating. You deserve the "good neighbor" service. We hope to be there for you for many years to come. "
Patricia Davis
May 4, 2023
"The employees of State Farm Insurance -Don Gerharz-are consistently knowledgeable, pleasant and sure to pay attention and react to customer's needs. I recommend their services to the community of Janesville, WI and beyond!!"
"Hi Patricia. Wow, thank you so much for the nice words and 5 star review. It means a lot to know that we are providing the service that you and all of my clients deserve. Your business is also appreciated. Thanks again. Don"