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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Coughlin

March 10, 2025

5  out of  5
rating by Michael Coughlin
"My car repair went seamless. Excellent service and staff, I recommend this office for future or changing insurers."
We responded:
"Hey Mike. Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We appreciate your auto insurance business."
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Deb Tollefson

February 19, 2025

5  out of  5
rating by Deb Tollefson
"As always, great! I have unusual requests and always have quick specific responses. Thank you!👍"
We responded:
"Hi Deb. Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office and truly appreciate your business. If you ever have any questions or need assistance, we’re here to help!"
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Maria Almanza

January 17, 2025

5  out of  5
rating by Maria Almanza
"I called to get a quote was assisted by Dekota, very efficient and pleasant got me all set up with car and rental insurance. Thank you , so much"
We responded:
"Hi Maria. We’re thankful for your feedback! It’s our pleasure to assist you with your auto and renters' insurance needs. If there is anything else we can do to help, please let us know! Don"
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Brandon Krause

January 10, 2025

5  out of  5
rating by Brandon Krause
"Fast quote and great people!"
We responded:
"Hey Brandon. Thanks for the 5 star review and kind words. We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Josh Stratton

January 10, 2025

5  out of  5
rating by Josh Stratton
"I have had great service getting quotes, addressing issues, and they have competitive pricing."
We responded:
"Hey Josh. Thanks so much the 5 star review and for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Don"
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Rebekah Harris

January 3, 2025

5  out of  5
rating by Rebekah Harris
"Shopping for insurance can be intimidating but Dakota made the process of obtaining a quote incredibly easy and stress free. He was readily attentive, answered every question in a timely manner and was a big part of why our family chose to insure with State Farm. If you’re looking for a change (in terms of both service and price), I highly recommend reaching out to Don Gerharz Ins Agency based out of Janesville."
We responded:
"Hi Rebekah. Thanks so much for your kind words and the 5 star review. Dakota and my team work hard to provide the Good Neighbor service and ease of switching to State Farm. We truly appreciate your feedback! It’s our pleasure to assist you with your auto, home and personal liability insurance needs. If there is anything else we can do to help, please let us know!"
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Theodore Pearson

December 12, 2024

5  out of  5
rating by Theodore Pearson
"Dakota did a great job would highly recommend"
We responded:
"Hey Ted. Thank you for taking the time to share your thoughts! Thanks for choosing State Farm and my agency for your auto and home insurance. We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Looking forward to helping you with your insurance needs for years to come! Don"
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Jessica Kruckenberg

December 7, 2024

5  out of  5
rating by Jessica Kruckenberg
"Dakota was very nice and help answer all my questions!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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wisconsin Greg

November 27, 2024

5  out of  5
rating by wisconsin Greg
"Great place easy to talk to and friendly staff. They have always taken care of me well. They have always answered whenever I have called. I'd highly recommend this business."
We responded:
"Greg, thanks for the kind remarks and taking the time to review my agency."
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Janet Bradley

November 27, 2024

5  out of  5
rating by Janet Bradley
"I was in the process of purchasing a vehicle and needed insurance coverage immediately. Don Gerharz provided what was needed and I was able to complete the purchase the same day! Always provides exceptional service. Very pleased."
We responded:
"Hi Janet. Thank you for reviewing our State Farm office! Providing top notch Good Neighbor service is our #1 goal. Thanks so much for letting us know and we’re thrilled to know you had a positive experience with us. Your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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James Boggs

November 26, 2024

5  out of  5
rating by James Boggs
"Dakota was great got me the best price I could afford I am very pleased with the great customer service I recieved very professional"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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David Mercer

November 21, 2024

5  out of  5
rating by David Mercer
"Great and easy experience. Dakota was great to talk to"
We responded:
"Hey David. Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Denae Larrabee

November 13, 2024

5  out of  5
rating by Denae Larrabee
"Don, he was very helpful with fixing my account! Thanks"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Tina Oldfield

November 8, 2024

5  out of  5
rating by Tina Oldfield
"When I came to the office to meet Iwith Dakota I was greeted by the resptionest who was very friendly, and Dakota was on time very friendly as well. We were talking about all of my insurance plans when I got a texted message from my daughter saying she was invited to go see Kamal Harrison give her speech who was coming to Janesville he said he didn't even know that she was supposed to be in Janesville, but we went back into the insurance talk we talked all the information about my insurances I signed paperwork, paid my account and Dakota told me if I had any questions to please reach out to him, wished me a good day and off I went. Thank you very much Dakota 😊"
We responded:
"Hi Tina. Thanks for the 5 star review and the kind words. Thank you so much for trusting my agency and State Farm for your auto insurance and life insurance need. We look forward to helping you with your homeowner insurance when it renews next year. Thanks again and we look forward to helping with your insurance needs for many years to come. Don"
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Rhiannon

October 23, 2024

5  out of  5
rating by Rhiannon
"I already had auto insurance with State Farm, but needed to add home owners insurance. Dakota was very helpful and was able to offer me a reasonable rate and a modest group discount. I also spoke with Don, who was very helpful, as well. I've been with Don Gerharz for many years and have been happy with the customer service. Whenever I call or stop in everyone is very friendly and helpful."
We responded:
"Rhiannon, thank you so much for the kind review. Dakota and I appreciate you taking the time to comment on our agency. Our top priority is to provide the good neighbor service that our customers deserve. We appreciate you and your business. Looking forward to many years of service. "
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Mike H Khan

October 18, 2024

5  out of  5
rating by Mike H Khan
"Very honest and professional agency. Besides the owner Don, Kimberly and James are very knowledgeable about Insurance and very helpful. This is a top rated agency!"
We responded:
"Hi Mike. Thanks so much for the 5 star review and kind words regarding James and Kimberly. The team works hard to provide the Good Neighbor service that you deserve. Thank you for choosing State Farm and my agency for your home and auto insurance needs. We look forward to helping with your insurance needs for many years to come. Thanks, Don."
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Sarah Shockey

September 17, 2024

5  out of  5
rating by Sarah Shockey
"Kimberly helped us with everything from Home Owner's to Car Insurance and welcomed us to Janesville in the process. I couldn't recommend the whole organization's expertise more, and we appreciate working with State Farm every day!"
We responded:
"Hi Sarah. Thank you for the kind words and 5-star review. Thank you for choosing State Farm and my agency for your home and auto insurance needs. I look forward to helping with your insurance needs for many years to come. Thanks, Don."
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Thomas Dwyer

September 9, 2024

5  out of  5
rating by Thomas Dwyer
"We experienced tornado damage last June. We needed a new roof + interior work due to water damage. Don and staff recommended a great restoration co. and all went well. There were a few minor bumps with the adjuster; however, when asked, Don interceded and got them smoothed out. Overall, a great experience!"
We responded:
"Hey Tom. Thanks for the 5 star review and kind words. So glad that the home claim went well and the repairs are done. We are always glad to help with claims to deliver our promise at claim time."
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Elaine Garrett

July 16, 2024

5  out of  5
rating by Elaine Garrett
"Very reasonable pricing, that covers mostly everything in my apartment. Thank you. They work diligently with you, so you're aware of everything that's covered in your home. Fast response!! Thanks very much, Don 🤗"
We responded:
"Hi Elaine. Thank you for the 5 star review and kind words. We appreciate your business and glad that we are able to serve your needs. "
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Mark Livingston

June 26, 2024

5  out of  5
rating by Mark Livingston
"They were quick and helpful to get my claim started and finished. Have had nothing but excellent service with Don and State Farm!!!!"
We responded:
"Hey Mark. Thanks for the 5 star review and your kind words. We are so happy to hear that your auto claim went well. We appreciate your business and loyalty to my agency and State Farm."
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Michelle Post

June 14, 2024

1  out of  5
rating by Michelle Post
"My aunt and uncle had insuramce thru them they had canceled the insurance ciz it keeps going up every month .needless to say they took money out of my aunt and uncles account they are theifs and are liers they need to go back to school and learn there business more bettter"
We responded:
"Hi Michelle. Sorry to hear that your aunt and uncle left State Farm. Unfortunately, with labor costs, repair expenses and ultimately over all claims expenses increasing, the industry is seeing premium costs rising. I hope they were able to find an insurance company that can help them with their needs."
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Denise Mengler

April 29, 2024

5  out of  5
rating by Denise Mengler
"Judy was very helpful!!"
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Wesley White

April 20, 2024

5  out of  5
rating by Wesley White
"I appreciate the “after hours” email response to a payment question."
We responded:
"Hey Wesley. Thanks for the 5 star review. "
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Steven Gransee

February 20, 2024

5  out of  5
rating by Steven Gransee
"Excellent service. There when you need them. Every time every where"
We responded:
"Hey Steven. Thanks so much for the 5 Star review and kind words. We appreciate your business and loyalty to my agency and State Farm."
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Donna Dodge

January 29, 2024

5  out of  5
rating by Donna Dodge
"Get and prompt service!"
We responded:
"Hey Farley. Thanks so much for the kind words and 5 star review. My team and I love providing the Good Neighbor service to our clients. We appreciate your business."