State Farm® Insurance Agent Don Gerharz
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Denae Larrabee
November 13, 2024
"Don, he was very helpful with fixing my account! Thanks"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Josh Stratton
November 12, 2024
"I have had great service getting answers and competitive pricing."
"Hey Josh. Thanks so much the 5 star review and for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Don"
Tina Oldfield
November 8, 2024
"When I came to the office to meet Iwith Dakota I was greeted by the resptionest who was very friendly, and Dakota was on time very friendly as well. We were talking about all of my insurance plans when I got a texted message from my daughter saying she was invited to go see Kamal Harrison give her speech who was coming to Janesville he said he didn't even know that she was supposed to be in Janesville, but we went back into the insurance talk we talked all the information about my insurances I signed paperwork, paid my account and Dakota told me if I had any questions to please reach out to him, wished me a good day and off I went. Thank you very much Dakota 😊"
"Hi Tina. Thanks for the 5 star review and the kind words. Thank you so much for trusting my agency and State Farm for your auto insurance and life insurance need. We look forward to helping you with your homeowner insurance when it renews next year. Thanks again and we look forward to helping with your insurance needs for many years to come. Don"
Rhiannon
October 23, 2024
"I already had auto insurance with State Farm, but needed to add home owners insurance. Dakota was very helpful and was able to offer me a reasonable rate and a modest group discount. I also spoke with Don, who was very helpful, as well. I've been with Don Gerharz for many years and have been happy with the customer service. Whenever I call or stop in everyone is very friendly and helpful."
"Rhiannon, thank you so much for the kind review. Dakota and I appreciate you taking the time to comment on our agency. Our top priority is to provide the good neighbor service that our customers deserve. We appreciate you and your business. Looking forward to many years of service. "
Mike H Khan
October 18, 2024
"Very honest and professional agency. Besides the owner Don, Kimberly and James are very knowledgeable about Insurance and very helpful. This is a top rated agency!"
"Hi Mike. Thanks so much for the 5 star review and kind words regarding James and Kimberly. The team works hard to provide the Good Neighbor service that you deserve. Thank you for choosing State Farm and my agency for your home and auto insurance needs. We look forward to helping with your insurance needs for many years to come. Thanks, Don."
Sarah Shockey
September 17, 2024
"Kimberly helped us with everything from Home Owner's to Car Insurance and welcomed us to Janesville in the process. I couldn't recommend the whole organization's expertise more, and we appreciate working with State Farm every day!"
"Hi Sarah. Thank you for the kind words and 5-star review. Thank you for choosing State Farm and my agency for your home and auto insurance needs. I look forward to helping with your insurance needs for many years to come. Thanks, Don."
Thomas Dwyer
September 9, 2024
"We experienced tornado damage last June. We needed a new roof + interior work due to water damage. Don and staff recommended a great restoration co. and all went well. There were a few minor bumps with the adjuster; however, when asked, Don interceded and got them smoothed out. Overall, a great experience!"
"Hey Tom. Thanks for the 5 star review and kind words. So glad that the home claim went well and the repairs are done. We are always glad to help with claims to deliver our promise at claim time."
Elaine Garrett
July 16, 2024
"Very reasonable pricing, that covers mostly everything in my apartment. Thank you. They work diligently with you, so you're aware of everything that's covered in your home. Fast response!! Thanks very much, Don 🤗"
"Hi Elaine. Thank you for the 5 star review and kind words. We appreciate your business and glad that we are able to serve your needs. "
Mark Livingston
June 26, 2024
"They were quick and helpful to get my claim started and finished. Have had nothing but excellent service with Don and State Farm!!!!"
"Hey Mark. Thanks for the 5 star review and your kind words. We are so happy to hear that your auto claim went well. We appreciate your business and loyalty to my agency and State Farm."
Michelle Post
June 14, 2024
"My aunt and uncle had insuramce thru them they had canceled the insurance ciz it keeps going up every month .needless to say they took money out of my aunt and uncles account they are theifs and are liers they need to go back to school and learn there business more bettter"
"Hi Michelle. Sorry to hear that your aunt and uncle left State Farm. Unfortunately, with labor costs, repair expenses and ultimately over all claims expenses increasing, the industry is seeing premium costs rising. I hope they were able to find an insurance company that can help them with their needs."
Denise Mengler
April 29, 2024
"Judy was very helpful!!"
Wesley White
April 20, 2024
"I appreciate the “after hours” email response to a payment question."
"Hey Wesley. Thanks for the 5 star review. "
Steven Gransee
February 20, 2024
"Excellent service. There when you need them. Every time every where"
"Hey Steven. Thanks so much for the 5 Star review and kind words. We appreciate your business and loyalty to my agency and State Farm."
Donna Dodge
January 29, 2024
"Get and prompt service!"
"Hey Farley. Thanks so much for the kind words and 5 star review. My team and I love providing the Good Neighbor service to our clients. We appreciate your business."
Ann Thompson
October 13, 2023
"Always there when needed, great customer service."
"Thanks Ann for the 5 star review and kind comments."
Mike Townsend
October 11, 2023
"Friendly staff. Thanx!"
"Thank you so much Mike for the 5 star review and nice comment."
barb crichton
September 27, 2023
"Experience great help from this office!"
"Hi Barb. Thanks so much for the 5 star review and comment about our service. My team and I strive to provide the good neighbor service that you deserve. I appreciate your business. Thanks again. Don"
soyoun park
September 19, 2023
"Great place to talk to life event. They listen and help when needed. Especially "Aryel" super smart and kind"
"Hi Soyoun. Thanks for the 5 star review and the kind words about our service, especially Aryel's. Aryel is a great asset to our team."
Stacy Northrop
August 11, 2023
"Ariel was amazing!!! She explained everything perfectly and I appreciated her friendliness and how fast the worked on my problem!!!! Thanks Ariel!!!!!!"
"Hi Stacy. Thanks for the kind words about Aryel. She is a great asset to our team. I appreciate the 5 star review and your business."
mary washington
August 9, 2023
"Very nice and helpful. I usually speak with Aryel Hernandez, she's very knowledgeable and kind"
"Hi Mary. Thanks for the kind words about Aryel and the 5 star review. Aryel works hard at providing the Good Neighbor service that you deserve. Thanks for your business over the years."
Brittney Hissa
August 2, 2023
"I got a bit of a confusing letter in the mail about our home owners insurance. I was able to contact Ariel who is always helpful, polite, and efficient. We were able to get everything figured out very quick"
"Hi Brittney. Sorry about the confusing letter. I am glad that Aryel was able to resolve the issue quickly for you guys. I appreciate your business over the years for your home and auto insurance."
Laurie Sallee
July 24, 2023
"Always quick to respond; Don and his staff make things so easy!"
"Hi Laurie. Thanks for the 5 star review and kind words. We work hard to provide the best customer service experience that you deserve. Your continued business is greatly appreciated."
Bicyclist
July 11, 2023
"Don Gerharz and his staff have provided excellent service since we moved to Janesville 16 years ago."
"Thanks for the 5 star review and kind words. It is greatly appreciated. "
Katie Gunderson
June 20, 2023
"His staff is great to work with. Very responsive and pleasant."
"Hi Katie. Thanks for taking the time to rate my agency. Truly appreciate the 5 star review and comments."
Catherine
June 14, 2023
"Switched from Hartford. Lower prices, great prompt service, better payment plan."
"Hi Catherine. Welcome to the Don Gerharz State Farm agency and State Farm. Thanks so much for the 5 star review. We look forward to being your agency for years to come."